How long will it take for me to get my order?

Your order will dispatched within 3-5 working days. UK deliveries should take an additional 1-2 working days to get to you. Outside the UK will take longer. Please refer to table in Delivery information.


If I order a customised wig , how long will it take ?

Human hair wigs will take 10 working days process. Please leave 12 working days from order to receive your wig. Braided wig take 3-4 weeks to process. However ready to order wigs will be dispatched within 3-5 working days.


How do i book a hair appointment ?

To book a hair appointment please click appointment tab at the top of the home page. It will redirect you to our booking page. If the date you are looking for is not up yet please contact us.


Can i return an item?

We take extra care to ensure we check items before their are sent out . But in the rare occasion that you receive a faulty item it can be returned to us. In the case of wigs and hair pieces we do not accept returns unless you receive is faulty. Photography evidence of this will be needed prior to return. Wigs will only be accepted if they are still intact. The tags must still be attached and lace not cut. For returns please contact us before sending us the item.